About us

Compassionate, Community-Based Care in Washington D.C

About Us

A Washington D.C. Medicaid HCBS Provider Rooted in Compassion

Founded in the heart of Washington D.C., Premier Support Services has grown from a local grassroots initiative into a trusted partner for hundreds of families navigating Medicaid home and community-based waiver programs. As a Department of Disability Services (DDS)-approved provider, we specialize in delivering personalized care that prioritizes independence for elderly residents and individuals with disabilities across all eight wards.
Born and built in D.C., we understand the unique challenges our neighbors face – from accessing Anacostia’s resources to coordinating care in Columbia Heights. Our team of licensed social workers, peer specialists, and care coordinators doesn’t just serve the community; we’re part of it. Whether it’s helping a client ride the Metro Access bus to the Smithsonian or advocating for fair housing in Ward 8, we’re committed to solutions that work for D.C.
10+
Years of Experience

DC-Focused Care

Licensed Medicaid HCBS providers who understand Washington D.C.'s unique waiver programs and community resources.

Tailored to You

Client-centered case management that adapts to your needs, from assessment to community integration.

Mosher’s Peer Model

Dignity-driven care using evidence-based strategies to promote independence and coping skills.

Our Mission

Guiding Clients to Achieve Their Highest Potential

At Premier Support Services Inc, our mission is to provide professional and paraprofessional services that empower clients to achieve independence in their day-to-day self-care activities. We deliver high-quality, multidisciplinary care through comprehensive assessments that honor both the client’s perspective and professional expertise. For participants in the Elderly Persons/Disabled (EPD) waiver program, we focus on enhancing dignity, self-esteem, and quality of life by promoting successful community integration through innovative, patient-centered solutions.

Vision

We strive to be one of the leading providers of a wide range of quality home health care services, recognized for enduring dedication to provide innovative, professional, and compassionate care to the communities we serve.

Empowering Daily Independence

To become an innovative leader in healthcare services, empowering communities to take full control of their health through holistic and cutting-edge solutions.

Building Bridges to Belonging

Specialized EPD waiver services that foster dignity, self-esteem, and active participation in community life through innovative programs.

Meet Our Administrator

A Vision for Compassionate Care in Washington D.C.

Barbara Awa

Founder

With over 10 years of experience in Medicaid waiver programs and community-based care, Barbara Awa founded Premier Support Services to address gaps in dignified, client-centered support for D.C.’s elderly and disabled residents. Her hands-on approach—from coordinating with DACL to training staff in Mosher’s Peer Support principles—ensures every client receives care that honors their independence.
"I saw too many individuals falling through the cracks in our system. Here, we don’t just provide services—we build relationships that empower people to thrive at home."
Meet Our Team

We talk a lot about hope and teamwork

Nicholas Thomas

Founder

Kyle Robertson

CO - Founder

John Thomson

Operational Manager

Dabby Mitchell

Business Manager

OUR PHILOSOPHY

Dignity, Respect, and Community Inclusion for All

At Premier Support Services Inc, we believe every client deserves dignity, respect, and the fullest opportunities for independence. Our philosophy ensures individuals in the EPD waiver program and those dually diagnosed enjoy the same rights and community access as non-disabled members, including:
Guided by Mosher’s Surrogate Peer Support, we create safe, home-like environments where clients voluntarily engage in culturally appropriate services. Our flexible strategies focus on recovery, coping skills, and community inclusion while minimizing restrictive interventions.
OUR PRINCIPLES

Excellence Through Client-Centered Care & Continuous Improvement

Premier Support Services Inc believes that effective and meaningful treatment can be provided though the pursuit of quality embracing the following principles:
client-centered approach

A client-centered approach to assessment and service planning ensures individualized care to meet each client’s changing needs while maintaining dignity.

standards of care and service

Compliance with standards of care and service is enhanced through ongoing monitoring, evaluation and improvement of clinical practice and programs.

Effective resource allocation

Effective resource allocation is met through strategic analysis of the client, community, and organization needs.

commitment to staff training

A commitment to staff training, development and competency-based performance evaluation, benefits the client’s professional group and development, as well as enhances overall quality of care to clients

well-being and quality of clients

The well-being and quality of clients’ lives will be enhanced through client and family education and involvement in service coordination and organizational planning.

Ready To Connect With Resources?

We’ve curated essential local programs, emergency contacts, and caregiving tools to help you or your loved ones thrive.

testimonials

Trusted by DC Families & Healthcare Professionals

For over a decade, we’ve helped hundreds of Washington D.C. residents navigate Medicaid waivers and community-based care with dignity. Here’s what those we’ve served have to say